- All SALE items are FINAL SALE which means there would be No Returns and Exchanges for all items on sale except for alterations.
- We are happy to assist you for all original priced items that are unworn, unwashed, and unaltered in their original unused condition including original tags attached for store credit or refund.
- All merchandise tagged READY TO WEAR should be returned within 5 days after delivery for a refund.
- All merchandise tagged BESPOKE may be returned for exchange or store credit only.
- All merchandise should be returned within 10 days after delivery for a different size, style or store credit.
- Returned items must include tags and hygiene sticker. items that do not meet these conditions will be refused and returned to the shipper's address on file.
- Return require a minimum of 2-5 business days to arrive at our office. Please allow an additional 1-2 business days to process your return upon arriving at our office.
- All End of season, BLACKOUT, Black Friday and clearance items are FINAL SALE and cannot be returned except the wrong size or style was received.
- All accessories are FINAL SALE. No exchange. No returns.
- You are responsible for the delivery cost of your exchange.
- An order can only be cancelled before it has been dispatched.
- Price adjustments are available on items purchased at original price 24 hours before a sale.
- Delivery charges are only refundable where goods are faulty. please allow 3 business days for a refund to be processed on merchandise that were received damaged.